Drug & Alcohol Testing Services
As one of the nation’s oldest and largest Third Party Administrators, Pembrooke
combines comprehensive drug and alcohol testing services with innovative technology
to reduce our clients’ overall cost and administrative burden associated with employment
screening programs. Our services include the management of a national collection
site network, relationships with the nation’s largest labs, and in-house compliance
and MRO departments.
We take pride in offering personalized service. Our willingness to customize solutions
translates into consolidated billing, multiple result delivery options and adaptable
reports. Pembrooke designates a highly trained account manager to each client and
provides direct access to customer service representatives who are trained in all
aspects of substance abuse testing management.
We offer the following substance abuse testing services:
Quality Network of over 10,000 Collection Sites
All sites are trained in accordance with the DOT’s Mandatory Guidelines for Federal
Workplace Drug Testing (49 CFR Part 40).
Laboratory Selection & Management
Continuous electronic downloads from seven national laboratories.
Medical Review Officer (MRO) Services
A team of experienced Medical Doctors who are certified by the American Association
of Medical Review Officers (AAMRO) and the Medical Review Officer Certification
Council (MROCC).
Random Testing / Program Administration
Top notch reporting features that help you remain compliant with applicable regulations
or company requirements. We can work with complex employee pooling requirements,
irregular selection frequencies, and other program requirements.
Electronic Chain of Custody (ECOC)
Option to register Non-DOT regulated donors for a specimen collection online, eliminating
shipping costs, paperwork errors and streamlining the employee intake process.
After Hours/Post Accident Testing and On-Call Support
A dependable team that is on-call 24 hours a day to support enrolled clients.
Compliance Expertise
A dedicated staff that includes two full-time licensed attorneys who are well versed
in federal regulations and changes in the industry, ensuring your company is compliant
with all state and federal laws that govern the employment screening process.